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Netflix and Dataviz

My first Wired post on is now live. I look at some of the ways that Netflix uses information and dataviz in interesting ways. Here’s an excerpt: In a data-driven environment like Netflix, data...

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Will Big Data End Ignorance and Racism?

A spate of dumb tweets has been making the news of late. First, there was the Justine Sacco train wreck. By now, you’ve probably seen or at least heard of this gem: Yes, it’s by a US Congressman. Maybe...

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Who’s Tweeting at Whom? A Fascinating Twitter Dataviz

Santiago Ortiz is a very talented and curious guy. Introduction I met the self-described visual data scientist while researching The Visual Organization. A few days later, the two of us chatted over...

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Fleas, Dogs, and Why I’m Sticking With LinkedIn

I thought long and hard last weekend whether to delete my LinkedIn account. Heather Bussing’s excellent post on killing hers got me thinking. Here’s an excerpt: Here are the Terms of Service in...

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How We’re Working Just Isn’t Working

In Message Not Received, I devote an entire chapter to the perils and limitations of e-mail. It wasn’t hard to write. This may leave potential readers with the impression that I despise e-mail. In...

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Facebook: The New King of Data Brokers?

Perhaps you’ve never heard of the world’s largest data brokers—and that’s exactly how they like it. For instance, Acxiom brands itself as “a marketing technology and services company.” That sounds...

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Data-Based Design: Ignore at Your Own Peril

There’s always been tension between data folks and their design brethren. Perhaps the most famous example in recent memory took place at Google in 2009. Designer Douglas Bowman resigned his position at...

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Not Your Father’s 3D Printer

Although he doesn’t bat 1.000, Chris Anderson sports a pretty good batting average when it comes to the next big things in business and technology. In The Long Tail: Why the Future of Business Is...

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Why People Need Banking, Not Banks

Introduction While it may not have been as iconic culturally significant as its 1984 Super Bowl ad, Apple’s “Think different” marketing campaign from 1997 to 2002 remains the stuff of advertising...

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Thoughts on Reaching 500 Google Scholar Citations

Introduction Back when I started writing books in 2008, I largely ignored whether academics cited my work—much less how often. In the whole scheme of things, it just didn’t seem to matter at the time....

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